UPI Most Used Payment Method For Bookings, MakeMyTrip Reveals India's Travel Trends

namit singh sengar namit singh sengar | 04-24 00:10

Drawing from the travel searches conducted by over 100 million active users annually, MakeMyTrip has compiled key behaviours of Indian travellers in its inaugural India Travel Trends Report. The report sheds light on the destinations, timing, and preferences of Indian travellers, highlighting top trends derived from millions of journeys, both at a national level and regionally.

From Backpackers to Bon-Vivants – and everything in between – Indian travellers are not just reshaping the realm of domestic tourism but also commanding an increasingly important role in the ambit of international travel, leaving no corner of the globe too out of reach.

Also Read: Industry Keenly Awaiting Implementation of 30% UPI Market Share Cap By NPCI

According to the report, UPI is the most preferred payment method for booking travel, making close to 40% of all transaction types, followed by use of credit cards. Credit card is the most used payment mode for high value transactions such as for booking international hotels and flights. This can be attributed to the benefits associated with credit card payments.

Some key insights from the report are as below –

Where India Travels

  • Number of people taking more than 3 trips per year has grown by 25% in 2023 as compared to 2019.
  • Tier-2 and tier-3 cities are embracing spiritual journeys, with searches for destinations with or around religious spots growing 97% in the last two years.
  • Searches for Ayodhya grew by 585%, Ujjain by 359% and Badrinath by 343% in 2023 as compared to 2022.
  • Weekend getaways continue to curry favour with Indian travellers – Searches for Jim Corbett grew by 131% in 2023 as compared to 2022; Ooty and Munnar are other favourites in this context.
  • 30% of all international travel searches from India are for Dubai, Bangkok and Singapore while London, Toronto and New York are the most searched long-haul destinations.
  • Searches for emerging international destinations grew multi-fold in 2023 – hot favourites include Hong Kong, Almaty, Paro, Baku, Da Nang and Tbilisi.

Rajesh Magow, co-founder and Group CEO, MakeMyTrip, said, “As India emerges as a formidable force in the tourism sector, these insights can help bridge the demand and supply gaps in the travel and hospitality space. This means crafting policies, identifying destinations, and creating experiences that resonate with the traveller’s unique travel preferences and aspirations. Recognising and catering to each traveller’s diverse behaviour will not only enhance travel experiences but also contribute significantly to the growth and development of the tourism industry.”

When, With Whom And How India Travels

  • Family vs Solo – Family travel bookings surged by 64% in 2023 as compared to 2022, followed by solo traveller booking growth at 23% for the same comparative period.

Flight booking preferences –

  • 50% of all domestic flyers pick flights between 9 am and 6 pm irrespective of destination or origin.
  • A significant portion of travel bookings in India are made spontaneously, with 46% of domestic flights booked less than a week before the travel date. In contrast, about half of all international bookings are made at least two weeks in advance.
  • Only one-third of international bookings are made more than a month before the travel date, suggesting a flexible approach to international travel planning among Indian travellers.
  • Women prefer to pre-book window seats, while men pick aisle seats.
  • Tomato Cucumber Cheese Lettuce Sandwich is the most ordered in-flight meal on domestic flights.

Accommodation booking preferences –

  • 56% of domestic leisure hotel bookings on the platform are made less than a week before the day of travel.
  • 33% of international hotel bookings are made at least 30 days before the date of travel.
  • Alternative accommodations on the platform recorded 24% growth in bookings in 2023
  • For Hostels and Apartments, the preference is for those less than Rs 2,500 per night but for Villas, it is higher.
  • Close to 20% of family travellers searched for properties with tariffs over Rs 10,000 per night.

The gift of travel – Wedding gift cards in the denominations of Rs 5000 and 10000 are the most gifted. 1 out of 2 travel gift cards being purchased are being gifted as wedding shagun.

About the Author
Namit Singh Sengar
Namit writes on personal finance, economy and brands. Currently contributing to News18.com as a Senior Sub Editor in the business vertical. Prior to t...Read More

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