“With #HyperService we’re expanding our network and building the best in class ownership experience with on-demand and AI powered service,” Bhavish Aggarwal, CEO of Ola Electric shared in a post on X (formerly Twitter).
Ola Electric currently operates around 800 stores and about 500 service centres, according to Aggarwal.
Aggarwal also announced that the company aims to train 100,000 third-party mechanics to service EVs by December 2025 under its Network Partner Programme.
Additionally, Ola Electric will launch a quick-service guarantee, offering a backup Ola S1 scooter to customers whose service is delayed beyond one day. Customers subscribed to Ola Care+ will also receive Ola cab coupons, valid until their service requests are fulfilled.
Starting in October, the company will also deploy AI-powered proactive maintenance and remote diagnostics features that can identify issues before they occur, Aggarwal added.
This announcement comes a day after the Bengaluru-based company revealed plans to establish 10,000 sales and service outlets by the end of 2025, with 1,000 partners set to come on board ahead of the upcoming festive season.
In related news, Ola Electric's S1 X 2kWh scooter has recently received compliance certification under the government's Production-Linked Incentive (PLI) scheme.
Ola Electric currently leads the Indian electric two-wheeler market with a 32% share, followed by TVS and Bajaj, each with 19%, and IPO-bound Ather Energy with 12%. Global brokerage firm Bernstein recently noted that Ola Electric is on a strong path to profitability.
Shares of Ola Electric closed at INR 102.2 on the BSE on Friday.
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