Nidhi Khare

Govt tells auto firms to liberalise repair services for consumers' benefit

A major constraint is also the availability of genuine spare parts at affordable prices. Often their...

Govt meets auto industry to onboard firms on Right to Repair Portal

Some firms, including TVS and Tata Motors, shared experiences of addressing consumer complaints by c...

Ola Electric slapped with show cause notice over consumer complaints and service deficiencies

"The CCPA is looking into a large number of complaints about Ola Electric, mainly related to service...

Following CCPA directive, Ola to implement new consumer refund options and transparency measures

The app now clearly displays the permitted time of cancellation and the cancellation fee amount at t...